Terms & Conditions

PRIVACY POLICY

Your Privacy matters to us. We DHKAD CONCEPT are committed to the need for appropriate protection and management of any “personal information” that you share with us. "Personal Information" may mean any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical and virtual addresses like an email address or any other contact information, that we may require. Why we collect personal information The personal information that we collect is to identify you and to ensure that we provide you with the correct feedback that you require for performance in various tests, thus, to help you get superior quality educational feedback. The information collected enables us to give you convenient access to our services, offerings and products, and may help us tailor your educational experience.

CONSENT


If you do not wish to provide your information or you are not agreeable to the use of your information by us as stated below, you are requested not to use the Website i.e.dhakadconcept.com. By accessing this Website and of its pages, you are agreeing to the terms set out below and shall be bound by the same. if you are under 14 years of age, your parent’s consent is essential for your use of the website, as your aceess to website will allow us to collect your personal information and deal with it in accordance with this privacy policy. if a parent revokes consent at any time, we may stop a child’s participation in an activity on the website. Please be assured that Customer’s confidentiality and privacy are of utmost concern to us.

What Information do we collect and how do we use it?


The Website/Services/products records the information you provide when you download and register for the Website or Services or products. When you register with us, you generally provide (a) your name, age, email address, phone number, password and your ward’s educational interests; (b) transaction-related information, such as when you make purchases, respond to any offers, (c) information you provide us when you contact us for help; (d) information you enter into its system when using the website/Services/products, such as while asking doubts, participating in discussions and taking tests. Dhakad Concept may use this Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. Dhakad concept will request you when it need more information that personally identifies you (personal information) or allows us to contact you. Dhakad Concept will not differentiate between who is using the device to access the website or Services or products, so long as the log in/access credentials match with yours. In order to make the best use of the Website/Services/products and enable your Information to be captured accurately on the /Website/Services/products, it is essential that you have logged in using your own credentials.

Dhakad Concept may disclose Information:


1. Cookies: Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about your web site activity. Some cookies and other technologies may serve to recall personal information previously indicated by a web user. It is on you to set most browsers to notify if you receive a cookie, or if you may choose to block cookies from your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the web site and some sections of the site would not work. Tracking technologies may record information such as internet domain and host names; internet protocol (IP) addresses; browser software and operating system types; click stream patterns; and dates and times that our site is accessed through. Our use of cookies and other tracking technologies allows us to improve our web site and your web experience. We may also analyse information that does not contain personal information for trends and statistics. Disclaimer: Some of Dhakad Concept features and services may not function properly if your cookies are disabled.

2. Log information: When you access our website, the server automatically records information that your browser sends us. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

3. User communications: When you send email or other communication to us, we may retain those communications in order to process your enquiries, respond to your requests and improve our services.

4. We may disclose information :
• as required by law, such as to comply with a subpoena, or similar legal process;
• to enforce applicable ToU, including investigation of potential violations thereof;
• when it believes in good faith (doctrine of uberrima fides) that the disclosure is necessary to protect its rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
• with its trusted services providers who work on its behalf, do not have an independent use of the information Dhakad Concept discloses to them, and have agreed to and adhered to the rules set forth in this Policy;
• to protect against imminent harm to the rights, property or safety of the Website/ Think and Learn Private Limited or its users or the public as required or permitted by law;
• with third party service providers in order to personalize the Website/Services/products for a better user experience and to perform behavioural analysis;
• Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with Dhakad Concept.

5. Alerts Dhakad Concept may alert you by email or phone (through sms/call) to inform you about new service offerings or other information which it perceives might be useful for you.

6. Public Forums When you use certain features on its website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on its forums this information may become publicly available.

7. Links: We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by our website.

8. Security Dhakad Concept are concerned about safeguarding the confidentiality of your Information. Dhakad Concept provide physical, electronic, and procedural safeguards to protect Information it processes and maintain. An illustration being, Dhakad Concept limits access to this Information to authorized employees only who need to know that information in order to operate, develop or improve its /Services/products/Website. Please be aware that, although Dhakad Concept endeavour is to provide stringent security, for information it possesses and maintains, no security system can prevent all potential security breaches.

Refund Policy : Fees once paid will not be refunded. MOBILE APPLICATION PRIVACY AND USAGE POLICY-----
We are using the same privacy and protection policy for our mobile application. The information we collect for our mobile application are same that are mentioned above. And and the same manner we will protect and use the information.
Contact information— Dhakad Concept shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact it at:
Dhakad Concept
1st floor above reliance fresh
Neark bhaskar circle
Ratanada, Jodhpur
Rajasthan,India
Pin 342003