Effective: 02 February 2026

Fee & Refund Policy

Transparent, fair, and student-friendly policies for all offline courses, online courses, and bookstore orders at Dhakad Concept.

Offline Courses

Fee Bifurcation

All fees are inclusive of GST. The following bifurcation applies to total fees up to ₹50,000 for offline courses.

Fee Head % of Total Amount Includes GST
Registration Fees 20% ✓ Yes
Study Material & Welcome Kit Fee 20% ✓ Yes
Infrastructure & Technology Fee 20% ✓ Yes
Tuition Fee 40% ✓ Yes
Total 100%

For Offline Test Series, fee bifurcation is not applicable. The full amount is non-refundable.

Offline Courses

Fee Installment Policy

Total Fee (incl. GST) Min. Fee (1st Week) 1st Installment 2nd Installment
Up to ₹20,000 40% 100% within 30 days Not Applicable
₹20,001 – ₹50,000 40% 70% within 30 days 100% within 60 days
Key Conditions
  • 1
    Seat Booking

    Students can book their seat by paying a minimum of ₹500/- at admission. The remaining amount must be paid within the 1st week as per the installment table above.

  • 2
    Demo Classes

    A refundable ₹500/- must be paid for demo classes (max 3 days). This amount adjusts into the total fee if the student enrolls. Study kit is not provided during demo.

  • 3
    Study Kit Access

    ID card, stationery, and course material are provided only after the minimum admission fee is paid in full.

  • 4
    Installment Default

    Failure to pay installments on time may result in restricted offline class entry or revoked online access.

Offline Courses

Offline Refund & Deduction Policy

Non-refundable under all circumstances: GST, Registration Fee, Study Material & Welcome Kit Fee.

Fee Component Before Batch Up to 1 Week 1–2 Weeks 2 Weeks–1 Month 1–2 Months 2–4 Months >4 Months
GST No Refund
Registration + Study Kit No Refund
Infrastructure & Tech Fee 100% 80% 60% 40% 0% 0% 0%
Tuition Fee 100% Pro-rata deduction based on batch days passed / total batch days
Refund Process
  • 1
    Submit Refund Application

    Fill out the Refund Application form available at the counselor's desk with reason for refund.

  • 2
    Counselor Raises Request

    Counselor raises the request to the management and the accounts department for approval.

  • 3
    Processing & Payment

    Refund processed within 7 days of approval via bank transfer only (no cash refunds).

Study kit and study material already provided remains with the student. Online course access is revoked immediately upon refund completion.

Online Courses

Online Course Refund Policy

24 hrs
Full refund window after purchase
0%
Refund on validity extension requests
24 hrs
Course change request window
15–20
Business days for refund processing

Full 100% Refund: If the refund request is made within 24 hours of course purchase or registration.

After 24 hours: Refunds considered only under exceptional circumstances — technical access issues or extraordinary situations, at management's sole discretion. Email: support@dhakadconcept.com

No Refund for: Validity extension requests, Standard→Prime upgrades, and GST amount under any circumstances.

Batch Cancellation by DC: If Dhakad Concept cancels a batch, all enrolled students get 100% refund within 15–20 business days from official written notice.

Bookstore

Bookstore Refund & Replacement Policy

Before Dispatch: 100% refund if cancelled before book dispatch. Request via email or helpdesk. Processed within 7 business days.

After Dispatch: No refunds under any circumstances once the book has been dispatched.

Replacement Policy (Defective / Wrong Item)
  • 1
    Record Unboxing Video

    Submit a video proof of unboxing that clearly shows the package seal, unboxing process, and product condition.

  • 2
    Submit Within 3 Days

    Replacement request must be submitted to support@dhakadconcept.com within 3 days of delivery.

  • 3
    Replacement Sent

    Valid replacements are processed at DC's cost and sent within 7–10 business days. No monetary refund for defective items.

Prime Course Cancellation: If book already delivered — book amount deducted, rest refunded. If not yet delivered — ₹50 handling charge deducted, rest refunded (within 24-hour window).

Still have questions?

Our support team is here to help you understand your rights and options regarding fees and refunds.

Need help with a refund request or fee query?

Contact Support